Double Room
- 1 Double bed,2 Single beds,1 King-size bed
Hostel · Jerusalem · Jerusalem District
New Citadel Hostel
A 22-room hostel on a quiet side street in Jerusalem's Old City, with a sun terrace, shared lounge and 24-hour security.
- Rooftop terrace with panoramic views
- Free Wi-Fi throughout the property
- 24-hour security and friendly staff
8.6
Great
991 reviews
Booking.com 8.6 · 991 reviews
About
New Citadel Hostel
New Citadel Hostel sits on Saint Mark Street, within the walls of Jerusalem's Old City. The property occupies a historic building, reportedly over 700 years old, and offers 22 rooms across several floors. Guests gather on the sun terrace and in the shared lounge, while the shared kitchen and laundry facilities cover practical needs.
Rooms range from private doubles and triples to single-gender dorms and a family room with a private bathroom. The hostel operates with 24-hour security, provides free Wi-Fi, and allows smoking only in designated areas. Check-in runs from 11:30 to 23:59, and check-out is between 08:00 and 11:00.
- Smoking allowed in designated areas
- Wi-Fi
- No pets allowed
- 24-hour security
- Currency exchange
- ATM/Cash machine
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Rooftop terrace with panoramic views — Guests repeatedly praise the rooftop for its sweeping views of the Old City and the Temple Mount, calling it a highlight for sunrise and sunset.
- Unbeatable location in the Old City — The hostel sits on a quiet side street within the Old City walls, within easy walking distance of major sights and landmarks.
- Friendly and helpful staff — Staff, especially Richard, are frequently mentioned for going out of their way to assist guests, from lending chargers to giving local tips.
- Well-equipped shared facilities — Free Wi-Fi, a shared kitchen, laundry, a lounge with board games and a TV room cover most traveller needs.
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Worth weighing
4 to weigh- No on-site parking — The hostel does not list parking, and its Old City location means most guests will arrive on foot or by public transport.
- Basic rooms in an older building — While clean, rooms are described as basic, and some share bathrooms. The historic building involves a three-story climb with no elevator mentioned.
- Strict check-out window — Check-out is limited to 08:00–11:00, which may feel early for late risers or those on a relaxed schedule.
- Pets not allowed — Guests travelling with animals will need to look elsewhere, as the hostel has a strict no-pets policy.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Dormitory Room Female only
- 1 Bed in shared room
Triple Room
- Sleeping arrangements for 3 persons
- Shower
- Heating
- Air conditioning
Family Private Bathroom Room
- 1 Bunk bed,4 Single beds
- Street view
- Shower
- Private bathroom
- Heating
Basic Shared Bathroom Triple Room
- Sleeping arrangements for 3 persons
Standard Shared Bathroom Twin Room
- 2 Single beds,2 Single beds or 1 Double bed,1 King-size bed
4 Bed Dormitory Room Dormitory Room Male only
- 1 Bed in shared room
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Common Areas
- Shared kitchen
- Leisure/ TV room
- Terrace
- Sun terrace
- Garden furniture
- Dining table
- Entertainment
Convenience
- Wi-Fi
- Currency exchange
- ATM/Cash machine
- Shops/Commercial services
- 24-hour security
Services
- Laundry
- Dry cleaning
- Barber shop
Safety
- Smoke detectors
- Fire extinguishers
Room Amenities
- Free toiletries
- Sitting area
- Electric kettle
- Mini-bar (in some rooms)
- Air conditioning (in some rooms)
- Heating (in some rooms)
Family
- Cots
- Board games
- Children's play area
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.6/10 from 991 reviews
Booking.com · 8.6 · 991 reviews
8.6Verified guest“Free Wi-Fi throughout made it easy to stay in touch with friends and family back home. The shared kitchen and lounge were a highlight – it felt like a global food court where travellers exchanged recipes and stories.”
8.6Verified guest“The staff were super friendly and always ready to help. Cleanliness was impressive, from the rooms to the shared spaces. Wi-Fi was top-notch, beds were comfortable, and the rooftop terrace had a jaw-dropping view with tables and chairs. The location was superb, right in the heart of the Old Town, with delicious falafel just around the corner.”
8.6Verified guest“I keep coming back because they help me with my important documents. New Citadel has everything I need – Wi-Fi, kitchen, laundry, TV room, 24-hour security and a smoking area. Can't wait to celebrate New Year here!”
8.6Verified guest“We had an incredible stay. The location was perfect, on a quiet side street in the heart of the city. The rooftop offered a breathtaking panoramic view, especially at sunrise and sunset. Staff, particularly Richard, went above and beyond – from lending me a charger to taking me to a shop to fix my glasses. The shared bathroom on the third floor was new and well-maintained, and the bedding was clean and comfortable. A cozy and welcoming place.”
8.6Verified guest“I keep coming back because there's bug spray available, which suits me perfectly. With free Wi-Fi, an electric kettle, a shared kitchen and laundry facilities, it has everything I need. There's also a leisure room, board games and friendly staff. Can't wait to return for Easter!”
8.6Verified guest“Amazing location, central and close to major sights. Friendly and helpful staff. Clean and tidy facilities. Lovely rooftop terrace with great views.”
04 — Location
Getting around Jerusalem
The property sits in Jerusalem.
Old City: The hostel is on Saint Mark Street, within the Old City walls. Major religious and historic sites are a short walk away, and the quiet street offers a calm retreat from the busier lanes.
Getting Around: Walking is the best way to explore the Old City's narrow streets. For longer trips, public transport and taxis are available outside the walls.
Saint Mark Street 20, Jerusalem, Jerusalem District, 95820, Israel
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 11:30-23:59
- Check-out
- By 08:00-11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 22 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times at New Citadel Hostel?
Check-in is from 11:30 to 23:59, and check-out is between 08:00 and 11:00.
Does New Citadel Hostel allow pets?
No, pets are not allowed at the property.
Is Wi-Fi available at the hostel?
Yes, free Wi-Fi is available throughout the property.
Are there private bathrooms in all rooms?
No. Some rooms, like the Family Private Bathroom Room, have a private bathroom, but others share bathroom facilities.
Is there a kitchen or laundry on site?
Yes, there is a shared kitchen, laundry and dry cleaning services available.
The bottom line
For travellers who want to wake up inside Jerusalem's Old City and spend evenings on a rooftop with panoramic views, New Citadel Hostel delivers on location, value and a welcoming atmosphere.
8.6A solid, well-rated base for exploring the Old City, with a few structural caveats.
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